Privacy Policy

Effective Date: March 1, 2026

Buggington Enterprise, LLC respects your privacy. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.

This policy applies to information collected through buggingtonenterprise.com, Google Ads lead forms, online signup forms, telephone calls, text messages, emails, social media, Sweep&Go, and other communications related to our services.

Information We Collect

We may collect information that you voluntarily provide, including:

  • Your name

  • Email address

  • Telephone number

  • Home or service address

  • ZIP code

  • Requested services

  • Information about your pets

  • Yard, habitat, litter box, property, or service-area details

  • Scheduling preferences

  • Access instructions, gate information, entry codes, or key information

  • Photos or information provided to help us evaluate or perform a service

  • Communications, questions, reviews, and customer-service requests

  • Billing and transaction information

Payment card information may be collected and processed by our payment-processing or customer-management providers. Buggington Enterprise does not intentionally store complete payment card numbers on its website.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • Internet Protocol address

  • Browser and device information

  • Pages visited

  • Date and time of visits

  • Referring websites or advertisements

  • Website interactions

  • Cookie, analytics, and advertising information

This information helps us understand website activity, improve our services, measure advertising performance, and prevent misuse.

How We Use Information

We may use collected information to:

  • Respond to questions and quote requests

  • Determine whether a location is within our service area

  • Schedule and provide services

  • Complete required initial appointments

  • Create and manage customer accounts

  • Communicate about appointments, delays, payments, and service changes

  • Process invoices and payments

  • Maintain property-access and service instructions

  • Provide customer support

  • Improve our website, advertising, and services

  • Maintain business and accounting records

  • Protect our customers, employees, business, and property

  • Comply with legal, insurance, tax, or regulatory obligations

Google Ads and Lead Forms

When you submit information through a Google Ads lead form, Google may collect and transmit that information to Buggington Enterprise.

We use information submitted through Google Ads to respond to your request, determine your service needs, provide pricing information, and contact you about our services.

Your use of Google services is also subject to Google’s own privacy practices.

Cookies, Analytics, and Advertising

Our website and service providers may use cookies and similar technologies to operate the website, remember preferences, measure traffic, understand visitor activity, and evaluate advertising performance.

We may use services provided by Squarespace, Google, Google Ads, Google Analytics, or similar providers.

You may control certain cookies through your browser settings or through the cookie-preference options available on our website. Disabling cookies may affect how parts of the website function.

How Information May Be Shared

We may share information only as reasonably necessary with companies that help us operate our business, including:

  • Squarespace and website-hosting providers

  • Sweep&Go and customer-management providers

  • Google and advertising or analytics providers

  • Payment processors

  • Email, telephone, and text-message providers

  • Accounting, bookkeeping, insurance, legal, or professional advisers

  • Contractors or team members involved in providing your service

These providers may access information only as needed to perform services on our behalf or under their own applicable privacy policies.

We may also disclose information when reasonably necessary to comply with the law, respond to legal requests, protect safety or property, collect unpaid balances, investigate fraud, or enforce our agreements.

Buggington Enterprise does not sell personal information for monetary payment.

Calls, Emails, and Text Messages

By providing your contact information, you authorize Buggington Enterprise to contact you regarding your quote request, account, appointments, services, invoices, or related customer-service matters.

Message and data rates may apply to text messages. You may ask us to stop promotional text messages by replying STOP. You may unsubscribe from promotional emails by using the unsubscribe option provided or by contacting us.

Requests to stop promotional messages will not prevent us from sending necessary communications about an active appointment, account, payment, or service.

Property Access Information

Access instructions, keys, gate information, entry codes, alarm instructions, and similar information are collected only when needed to provide an authorized service.

Customers are responsible for promptly notifying us when access information changes. We use this information only for legitimate service and business purposes.

Data Security

We use reasonable administrative, physical, and technical safeguards intended to protect the information under our control.

However, no website, electronic transmission, storage system, or communication method can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain business records, resolve disputes, collect balances, meet insurance or legal requirements, and fulfill the purposes described in this policy.

Your Choices and Requests

You may contact us to:

  • Review or correct your contact information

  • Update your service or access instructions

  • Request deletion of information we are not legally or operationally required to retain

  • Stop promotional communications

  • Ask questions about how your information is used

We may need to verify your identity before completing certain requests.

Children’s Privacy

Our website and services are intended for adults requesting household or business services. We do not knowingly collect personal information directly from children under 13.

If we learn that information was collected from a child under 13, we will take reasonable steps to delete it.

Third-Party Websites

Our website may contain links to websites or services operated by other companies. Buggington Enterprise is not responsible for the privacy, security, or content practices of third-party websites.

Changes to This Policy

We may update this Privacy Policy as our services, technology, or legal obligations change.

The revised policy will be posted on this page with an updated effective date. Continued use of our website or services after an update indicates acceptance of the revised policy.

Contact Us

Questions, corrections, or privacy requests may be directed to:

Buggington Enterprise, LLC
Website: buggingtonenterprise.com
Email: dawn@buggingtonenterprise.com
Phone: (502) 810-7014